Hotel and resort guests pay a premium so that they don’t have to stress. When a guest enters a hotel’s service they forget all about their different kinds of stress; stress about work, stress about food, stress about cleaning, all of it melts away when they enter a hotel. That is, if the hotel cleaning staff is doing their jobs to the best of their abilities. No one who is paying a premium for a guest room wants to find anything left from the room’s previous occupants; even one tiny strand of hair can help to turn a seemingly placid guest into a customer service nightmare. Your guests deserve the best, if your hotel cleaning service is doing a cursory job cleaning guest rooms and guest bathrooms, they may be doing just as much harm as they are doing good.
Guest rooms and bathrooms are extremely important, and definitely the two areas that your hotel cleaning crew will want to focus on; however, cleaning and maintaining highly trafficked public areas is important as well. Your cleaning staff should be maintaining the pristine image of your hotel throughout the day, not just in the morning and at night when guest traffic is low. The best cleaning technician cleans and maintains your hotel while also maintaining a low profile. Hotel lobbies, hallways, elevator landings, and the pool can all become cluttered with guest waste. Whether they are setting down a glass of water on a table in an elevator landing or missing the trashcan with a badly placed shot from a basketball of trash, inadvertent guest debris can pile up quickly if you don’t have a highly trained hotel and well-experienced cleaning staff.
Put the King of Clean to work for you, give your local Jani-King a call today to find out if their hotel cleaning services can help you retain more guests