Ayers: Medical environments create unique risks, ranging from exposure to pathogens to protection of confidential health records. What steps should the urgent care operator take to ensure that individuals cleaning the facility are informed and compliant with all the regulations governing health-care facilities?
Regna: The biggest thing a provider can do is to ensure that the contractor has provided all documentation prior to starting the contract. The person who handles the contract and who is responsible for the cleaning and disinfecting of the facility should review who is in the facility and make sure that they have organizational clearance to work in the facility.
– Mark Regna MBA, MHA, CHSP, CHCM
Corporate Vice President, Healthcare Services