BEST PRACTICES FOR MANAGING ENVIRONMENTAL SERVICES – Part IV

Desirable Commercial Cleaning Contractor Qualities

Ayers: What steps does the urgent care operator typically follow in identifying cleaning and maintenance contractors? What factors should an urgent care operator consider when evaluating a contractor?

Regna: Urgent care operators must first consider the level of risk posed by the environment and the community demographic. Next, they must walk the facility with key members of the organization and decide on the level of cleaning and disinfecting, the number of days needed, floor types, floor care, and the overall perception of the organization by the community.

– Mark Regna MBA, MHA, CHSP, CHCM

Corporate Vice President, Healthcare Services