Commercial Cleaning and Janitorial Services Questions and Answers

Does Jani-King utilize green products to clean? We offer a complete green cleaning program upon each customer’s request.  For instance, microfiber cloths and mops are used to reduce the amount of chemical usage.  Products that reduce or eliminate harmful chemicals and equipment that saves water are typically the most effective for meeting our customer’s green cleaning needs.

Are background checks required for franchisees? Yes, Jani-King franchise owners receive background checks as required. In fact, many customers require background checks for our franchisees and employees of franchisees prior to service based on their own policies.

Can we meet the franchise owner prior to signing the contract? Yes, we’d be happy to set up a meeting so that you can meet with the franchise owner who will service your account.

How does Jani-King guarantee results? Jani-King has a proven system that includes inspections and regular communication tools to ensure that all customer needs are being met.

What is important to discuss when contracting with a commercial cleaning service? Communication, trust, and value.  It is important that all services and expectations of performance are understood and agreed to by all parties.  You should feel comfortable in who you select as a partner, knowing that they will be allowed access to your building.  You should also receive quality services that meet your budget demands.

Does Jani-King clean other facilities like mine? Jani-King has a diverse customer portfolio and 50 years of commercial cleaning experience.  Our franchisees and support teams have experience cleaning facilities such as offices, hospitals, hotels, schools, stadiums, manufacturing plants, restaurants, retail stores, movie theaters, car dealerships and so much more.

Does the franchise owner live in town? Jani-King franchisees are a key part of your local community. They live in your service area, employ others in the area and are supported by a local regional office in the territory.

Do Jani-King franchisees have liability insurance and are they bonded? Yes, the franchisees carry some of the very best insurance in the industry. Jani-King will include a sample certificate in your proposal.

How many people will be cleaning in the building? The scope of work and square footage of facility will determine the number of workers required.

Can Jani-King franchise owners clean during specific hours at night? Yes, nighttime cleaning is common in our industry.

Is Jani-King able to provide housekeeping for hotels? Yes, Jani King has an dedicated department and entire program devoted to hotel/resort housekeeping.